Privacy Policy

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Trader Jim's Enterprise Co., Ltd. (operator of RoboAcademy.com) is committed to protecting the personal data of all our users in accordance with the Personal Data Protection Act B.E. 2562 ("PDPA")

1. Purpose of Data Collection

The Company collects your personal data for the following purposes:

To provide membership registration and access to online courses
To process course purchases and issue receipts/tax invoices
To contact, communicate, announce news, or promotions related to RoboAcademy
To develop, improve, and analyze website usage behavior
To operate the Affiliate Program
To comply with relevant legal requirements

2. Personal Data We Collect

The Company may collect data such as:

Identification data (name, date of birth, ID number [if applicable])
Contact information (email, phone number, address)
User account data (username, password, learning history, course purchase history)
Technical data (IP Address, Browser Type, Device ID, Cookies)
Financial data (bank account, payment evidence – only as necessary)

3. Use of Personal Data

The Company will only use data for specified purposes and will not disclose it to third parties, except:

With consent from the data owner
Required by law or government order
Sharing with technical service providers such as payment systems, Cloud, or analytics systems (e.g., Google Analytics)

4. Data Storage and Retention

The Company will retain personal data only as necessary for service provision or until the purpose is fulfilled. After the retention period, data will be securely deleted or destroyed.

5. Data Subject Rights

You have rights under PDPA law including:

Right to access or obtain a copy of your data
Right to request correction
Right to request deletion, destruction, or suspension of data use
Right to object to data processing
Right to withdraw consent at any time

To exercise these rights, please contact: [email protected]

6. Data Security Measures

The Company employs technical and administrative measures to secure data, such as:

SSL Encryption for data transmission
Limited data access to authorized personnel only
Systems to prevent unauthorized access

7. Use of Cookies

Our website uses cookies to remember your usage information, analyze behavior, and improve user experience. You can manage cookies yourself in the cookie settings page.

Cookie Type	Details	Status
Strictly Necessary Cookies	Required for the website to function properly, such as login and security	Always Enabled
Analytics Cookies	Used to collect usage statistics and improve website performance (e.g., Google Analytics)	On/Off
Marketing Cookies	Used to deliver content, advertisements, or promotions tailored to your interests	On/Off
Functional Cookies	Help the website remember your settings, such as language or display mode	On/Off

8. Policy Changes

The Company reserves the right to update or modify this policy and will notify you through the website when changes occur.

9. Contact Information

Trader Jim’s Enterprise Co., Ltd.

Data Controller

Address: 195 One Bangkok Tower 4, Room 1510, 15th Floor, Witthayu Road, Lumphini, Pathum Wan, Bangkok 10330
Email: [email protected]
Phone: 02-114-7271